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Late on a Friday afternoon, after a frustrating week of visiting a number of businesses to get both information about countertops and fid someone willing to quote on my installation, I accidentally stumbled into Stone Express en route to Andrew Sheret in Richmond- What a wonderful discovery! Eric was incredibly helpful and informative - filling me in on all of the manufactured stones they carry as well as info about granite etc. He suggested that, if I had my plans, he could send me a quote after the weekend. The quote arrived Saturday a.m.! Eric also said I could see examples of their work around the corner at Suncrest Cabinets. I was offered samples and suggestions without pressure. Eric called me later to say that he had sourced a larger piece of stone to help me decide.
When I returned some of the samples I met Eric's associate, Yen, who was equally helpful and pleasant. As the Caesarstone I had chosen was new, she said she would reserve the pieces to make sure they were available when the cabinets were installed. Unfortunately our cabinet installation didn't go completely smoothly and as we have had to wait for some cabinet replacements, to complete the countertops all at the same time we would have had to wait for 6-8 weeks. Yen felt 6 weeks without our kitchen was absolutely unacceptable, so they split up the installation times, necessitating additional trips to measure and install.
When Raymond and James came to measure they were efficient and equally pleasant. They also noticed an installation issue that needed to be changed before one of the kitchen counters could be properly measured. After a second trip to measure, they were back within the 7 days to install – we are still waiting for the final glitches to be worked out re: 2 other cabinets, but I know Stone Express will handle the countertops without problem!
A huge “Thank you” to StoneExpress!
Sue & Ian
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Thank you Maggie for helping me, walking me slowly from beginning to end. I'm happy with your quartz recommendation rather over granite. Thank you.
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We have used this business many times, and are pleased with their workmanship. Highly recommended!
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Fast, professional and reasonably priced. I would recommend to family, friends or anyone looking for top quality workmanship and a hassle-free experience. 5 out of 5 stars!
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150-2540 Simpson Rd, Richmond BC V6X 2P9
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150-2540 Simpson Rd, Richmond BC V6X 2P9
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5-2300 Simpson Rd, Richmond BC V6X 2P9
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11488 Eburne Way, Richmond BC V6V 3E1
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1450 Charlotte Rd, North Vancouver BC V7J 1H2
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2003 4th Ave W, Vancouver BC V6J 1N3
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832 1st St W, North Vancouver BC V7P 1A1
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8109 Aitken Rd, Chilliwack BC V2R 4H5
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D-44344 Yale Rd, Chilliwack BC V2R 4H1
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